Flowserve Corporation Field Service Representative (m/f) in Villach, Austria

Company Overview:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description:

P rinciple accountabilities:

  • Strict compliance to the Flowserve Safety Regulations

  • Customer support and development of extraordinary solutions to achieve highest satisfaction

  • Start-up and turn-around assistance for diverse control valve products

  • Onsite and workshop analysis and diagnostics of control valve issues

  • Repairs, inspections and technical reporting

  • Order processing activities as well as arrangement of spare parts, tools and documentation

  • Close partnership and collaboration with other departments (Commercial Operations, Engineering, Production, etc.)

  • Execution of trainings for service partners, customers and plant operators

Position Requirements:

Qualifications:

  • Technical apprenticeship or equivalent (HTL) required

  • 5+ years of adequate experience in flow control industry required

  • Sound command of the English language; additional languages as advantage

  • Customer and solution oriented, with excellent ethical behavior

  • Polite and effective communication manner

  • Ability in working offshore, certification preferred

  • High resilience and organizations talent

  • Accurate and professional way of working

  • Team player and highly flexible

  • Continuous professional development required (product knowledge, intercultural skills, etc.)

  • 70% global travel

Preferences:

In this position you will take care of customer issues on sites mostly within the European and Middle East & Africa regions. You will be the point-of-contact for the customer to provide appropriate solutions to their best satisfaction, with the goal to develop a close partnership to the customer.

Required information pursuant to section 9 of the Austrian Treatment Act (GleichbehandlungsG): Minimum yearly gross remuneration as per collective agreement from € 44.696,12 p.a. upwards – overpayment depending on qualifications and professional experience.

Job Posting/Business Card Title:

Field Service Representative (m/f)

Percentage of Approximate Travel Required:

70%

Primary Posting Location:

Villach, AT

Job Posting Category:

Operations

Employment Type:

Full time

Relocation Eligible:

Yes

Auto req ID:

41795BR

Country:

Austria

41795BR